Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Supply Chain Finance within Trade and Working Capital, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

Trade & Working Capital (T&WC) is a division of J.P. Morgan Payments. For more than 200 years, J.P. Morgan has helped clients make trade payments, access liquidity, and manage risk. We connect counterparties with market-leading Supply Chain Finance, Receivables Finance, Contract Finance, Working Capital Lending, Export Agency Finance, and Traditional Trade solutions. Our institutional strength, practical expertise, comprehensive technology, and financial partner network enable us to deliver global solutions, when and where our clients need them, by leveraging one of the worlds largest Trade Finance investor networks, we scale funding to support this growing asset class on a global basis.

Job responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and achievement of business growth objectives
• Leads the full product lifecycle by planning, executing, and evolving future development; adapts strategies, introduces new products and methodologies, manages risks, and meets business goals related to cost, features, reusability, and reliability to support growth
• Coaches and mentors the product team on best practices, including solution development, market research, storyboarding, mind-mapping, prototyping, product adoption strategies, and delivery to ensure effective achievement of objectives
• Owns product performance and is responsible for investing in enhancements to meet business targets
• Tracks market trends, performs competitive analysis, and identifies opportunities for product differentiation
• Provides ongoing support and maintenance for deployed tools and processes, including troubleshooting and issue resolution
• Manages system migration projects, ensuring seamless transitions and minimal business disruption
• Identifies opportunities for process improvement and innovation to enhance efficiency and effectiveness
• Oversees project lifecycles by mapping business requirements, developing project plans, and monitoring progress
• Collaborates with Technology teams to develop technology strategy deliverables, define business requirements, design technology enhancements, execute the Book of Work, and manage key product and system dependencies
• Supports triaging and resolving issues for owned product areas to meet needs prior to operationalization

Required qualifications, capabilities, and skills

• 6+ years of experience or equivalent expertise delivering products, projects, or technology applications
• Deep understanding of the product development lifecycle, technical architecture, and data analytics
• Demonstrated success in driving adoption of essential product lifecycle stages, including discovery, ideation, strategic planning, requirements gathering, and value optimization
• Skilled in leading organizational change and managing stakeholders across diverse functions. Effectively coordinate requests and communications with cross-functional teams such as Client Service, Operations, Middle Office, Program Management, Sales, and others
• Required to work partially during India business hours and partially during US business hours
• Proficient in database coding and design tools, with the ability to develop comprehensive wireframes
• Leverage internal databases with a strong commitment to integrity for reporting and analytics; possess advanced knowledge of system architecture and interfaces.
• Capable of delivering timely and accurate reports, providing regular project updates, and proactively informing stakeholders of any changes in priorities to support informed decision-making
• Experienced in overseeing complex technology projects and offering strategic recommendations.
• Willing to travel occasionally to collaborate with technology and sales teams

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field; Familiarity with other external platforms (Fintechs, CRM Platforms - Salesforce) and exposure to UI/process and database design
• Knowledge of Trade and Working Capital Products desired but not mandatory
• Exposure to invoice discounting, receivables finance and structuring models
• Excellent communication, organizational and presentation skills, previous client facing role is preferred
• In-depth knowledge of the global markets and the specifics of each jurisdiction
• Self-starter with ability to prioritize and manage multiple deliverables while remaining conscious of timing sensitivities

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.